Candidate communication just got easier with enhancements to the Inbox feature!
Inbox is a dedicated messaging center within the Hireology platform. It allows users to review and respond to applicants and candidates in one centralized location. Timely communication is critical in the hiring process to ensure you don’t miss out on top talent. Inbox allows you to stay organized and respond to candidates faster- without disturbing your current workflow. Learn more about Inbox HERE.
When a user clicks on a message within Inbox a modal will appear directly to the left, allowing you to reply directly to that message without leaving the account you are currently viewing.
If the original message was via email or text you can respond with the same communication type.
Email and text templates will be accessible within Inbox as well as dynamic fields.
You will be able to see the applicant's name and the role they applied for. You will also be able to click into the candidate's profile from Inbox.